goal of the General Cultural Audit is to determine the
challenges and opportunities the organizational culture
poses for employees and to provide guidance for the
development of an effective cultural diversity strategy.
Fully implemented, the audit can strengthen morale and
cohesion among employees and improve the public image
of the organization. In addition, it can identify
serious issues that left unattended could lead to the
filing of complaints, grievances and/or lawsuits. The
audit represents an investment in the future of the
organization and its people.
General Cultural Audit begins with the administration
of a standard or customized employee survey. The
survey findings are then used to structure a series
of focus groups and interviews to identify issues driving
reported differences (or gaps) in employee perceptions. In
addition, the audit includes an in-depth assessment
of the policies, procedures, workplace demographics,
management practices and culture of the organization.
General Cultural Audit provides an organization with:
data on its culture and the perceptions of its employees;
in turning the audit findings into a workable plan
for improving the organizational culture;
assistance (to the managers and leaders) in the implementation
of the change process;
tools required to quantitatively measure growth in
the organizational culture; and
holistic approach to change that will ensure maximum
benefits from the human and financial investments
in the project.